Karina Vehicle Tracker by Karina Sanat Company | Location Tracking and Geofence Alerts

Your use of Karina Sanat Fartak products and services (including devices, parts, accessories, services, and mobile or web applications), as an end-user, means that you agree to all the terms and conditions stated in this document, including any future updates, changes, or modifications. In addition, using Karina Sanat Fartak products and services means acceptance of this agreement’s terms and conditions and the related privacy policies. These terms may be updated over time, and new versions will be available for review on our official website. Please note that these terms and conditions will be available at the time of setup and installation of your purchased products through the relevant display screen. The updated version of these terms will also always be available for periodic review on the official website of Karina Sanat Fartak. Your acceptance of these terms and conditions constitutes a binding and legal agreement between you and Karina Sanat Fartak Company. These terms and conditions are recorded electronically in accordance with IT laws and other applicable regulations in your jurisdiction. This electronic record is generated by Karina Sanat Fartak’s computer systems and does not require any physical or digital signature.

Terms and expressions (whether capitalized or not) mentioned or defined in this section and throughout this agreement will have the same meaning as stated here. Terms not specifically defined here will be interpreted according to the definitions provided in Karina Sanat Fartak’s 'Privacy Policy' or 'Limited Warranty Terms'. The 'Terms and Conditions', 'Limited Warranty Terms', and 'Privacy Policy' must always be interpreted in harmony and as complementary to each other.

“Agreement” refers to this usage agreement, which provides and explains the terms and conditions for using Karina Sanat Fartak’s products and services.
“Karina” or “Company” refers to Karina Sanat Fartak, its affiliates, owners, executives, managers, employees, partners, subsidiaries, shareholders, contractors, subcontractors, sales agents, distributors, retailers, dealers, and appointed representatives.
“You”, “User”, “Customer” or “End-User” refers to the individual(s), organization, or groups who directly or indirectly purchase, acquire, use, or access any of Karina Sanat Fartak’s products or services.
“We”, “Company”, or “Karina” refers to Karina Sanat Fartak, its shareholders, affiliates, and subsidiaries.
“Limited Warranty Statement” refers to the terms and conditions of the limited warranty for Karina Sanat Fartak products, as provided and updated in the product documentation section.
“Product” refers to any of the products of Karina Sanat Fartak introduced in the online or offline product portfolio.
“Privacy Policy” refers to Karina Sanat Fartak’s privacy policy, which is provided and updated on the company’s official website.
“Services” refers to any free or paid subscription services provided by us, whether online or offline, including mobile or web application features and customer support services.
“Third-Party Services” refers to applications and/or services (whether existing or future) provided by any third party, including but not limited to voice services, that you may benefit from while using Karina Sanat Fartak’s products and services.

By using, accessing, downloading, or registering for Karina Sanat Fartak products, services, platform, or mobile/web applications, for any general or specific purpose, you agree to comply with the general terms and conditions set forth in this agreement. These terms also include any additional or modified terms related to Karina Sanat Fartak’s products and services, or any future product or service provided by the company or its platform. If at any time you do not wish to comply with these terms, you will not be permitted to use or access our products and services, and your access and services will be immediately terminated. Your use of our products and services obligates you to full compliance with these terms and conditions. Acceptance or agreement with these terms constitutes a valid legal contract between you (provided you are of legal age under local laws) as a customer of Karina Sanat Fartak products and services and the company, with the date and time recorded by us. All services are provided by Karina Sanat Fartak through the brand’s dedicated platform, and therefore all rights, benefits, responsibilities, and obligations mentioned in this agreement, regarding your use of the company’s products and services, shall benefit Karina Sanat Fartak. As long as you adhere to this agreement, Karina Sanat Fartak grants you a personal, non-transferable right to use and benefit from its products and services.

The products and services of Karina Sanat Fartak are not designed for use by individuals who have not reached the legal age of majority under applicable local laws and regulations. By using our products and services, you confirm that you are either legally of age or are using them under the supervision of a parent or guardian who agrees to these Terms and Conditions. You represent and warrant that you have full authority to enter into this Agreement with Karina Sanat Fartak, and that doing so does not violate any other terms or agreements to which you are bound. You further agree to use the products and services strictly in compliance with all applicable laws and regulations. By accepting this Agreement or by using Karina Sanat Fartak’s services through its platform, you confirm that you are legally an adult and have not been recently suspended or prohibited by Karina Sanat Fartak from accessing its products, services, or platform. If you are accepting these Terms and Conditions on behalf of a company, partnership, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms and Conditions. In such case, the terms "you" and "user" in this Agreement shall refer to that entity. You also represent and warrant that you comply with all applicable laws and regulations and that you have the right, authority, expertise, and ability to enter into this Agreement and to fully comply with all of its Terms and Conditions.

To access all the features of our products and services, each user must register an account on our platform with a unique username and password. For a better experience, it is recommended to review the instructions provided in the product or service manual, whether available online or offline.

Your use of the products and services is also subject to the following limitations (without restriction), and you hereby represent and warrant that you will refrain from:
Reproducing, reverse engineering, transferring, selling, reselling, or otherwise misusing the products and services, any content, features, skills, software, or third-party services available on the platform, in any manner other than as permitted under this Agreement.
Accessing, using, or tampering with non-public sections of any of our software, platforms, networks, or systems.
Reverse engineering or attempting to reverse engineer any aspect of our intellectual property or proprietary elements, including but not limited to products and services, software, platforms, networks, and systems, whether in whole or in part.
Violating or circumventing, or attempting to violate or circumvent, the authentication processes and security measures of our systems or networks.

By registering and creating your account (as defined below) to use and access our products and services, share or receive user content and related services, and access our platforms, you agree to the following:

Provide accurate, up-to-date, and complete information as requested (such as registration and account details) and commit to updating them in case of any changes.
Maintain the security of your password and any related sub-user.
Accept all risks arising from unauthorized access related to registration, account details, and any other information you provide to Karina Sanat Fartak.
Immediately notify us in case of any security breach or unauthorized use/access to your account or any sub-user account (if applicable).
Do not assign, transfer, or grant permission to use your account to any other person or entity, unless with our explicit written consent or as permitted under this Agreement.
Access and use the products and services only through the account you created, and completely refrain from using the accounts of other individuals or entities for any purpose.
Take full responsibility for all activities carried out in your account and any authorized sub-user account, ensuring use and operation in compliance with applicable laws and regulations.

You agree to take all necessary actions for the proper maintenance of the purchased, used, or accessible products and devices.
Our products and services are covered by a contractual 12-month warranty unless otherwise specified on the product/service, its packaging, or by an authorized third party at the time of sale. However, this warranty does not cover natural wear and tear, damage caused by misuse or negligence, use against the primary purpose of the device and its components/accessories, or any conditions stated in the Limited Warranty Statement.
This Agreement, along with the product/device care and safety instructions provided in the manual or user guide, must always be fully followed; otherwise, the company will void all warranty obligations.
Karinaa makes no guarantees or representations regarding the reliability, accuracy, completeness, or usefulness of any content, services, or applications provided by any authorized third party (including third-party services) and disclaims all liability in this regard.
Any information regarding pricing, specifications, or other device-related data may change without prior notice. Errors or inaccuracies may exist in the information available on our platforms or databases, or it may be incomplete. We assume no responsibility for such errors, omissions, or inaccuracies (whether online or offline). Karinaa and its authorized partners expressly disclaim any warranties or obligations, whether written or oral, explicit or implied, regarding information available on Karinaa platforms or third parties, including but not limited to quality, value, suitability, or merchantability of the provided products/devices/services.
Any product or service purchased and used by you is provided "as is". Despite this Agreement, Karinaa does not guarantee that the products and services: (a) operate without errors, defects, or interruptions, or that all errors or defects will be corrected; (b) are compatible with any of your unauthorized devices (such as desktops, laptops, tablets, mobile phones, cables, etc.) or any hardware, software, system, or data not provided or authorized by Karinaa; or (c) will meet your requirements, specifications, or expectations.
Karinaa further acknowledges and states that data transmission over communication infrastructures, including the internet and Wi-Fi, is not under Karinaa's control, and the products and services, any web or mobile applications, software, cloud services, and other related content may be affected by limitations, delays, and other inherent issues of such infrastructures.
As a result, we will not be liable for these issues.

Our products and services require certain input parameters for optimal and smooth operation, including an active internet connection and a stable power supply. You must ensure that your data plan and internet service are compatible with the Karina product/device and services you intend to use. The user will be solely responsible if they are unable to use all features of their subscription plan due to the absence of required input parameters. Some products and services may only be available for a limited time or may require upgrading your current subscription plan. Furthermore, if the purchased product or service is located in a region where internet and data services are partially or completely unavailable, Karina will not be liable for the loss of features and related services. You are also responsible for any costs incurred in using the products and services, including but not limited to online data transfer or internet service fees. You acknowledge that all such costs and expenses related to the use and access of Karina products and services are your responsibility.

You are responsible for the personal information and data you share on the platform while using our products and services. To learn how your information is collected, used, stored, and disclosed, please refer to our Privacy Policy. Protecting your information, including your login ID and password, is your own responsibility.

The pricing of our products and services is stated in Rials and US Dollars, and any payment or transaction through our platform is accepted only in Iranian Rials. The prices listed on the website or any other online or offline source may include Goods and Services Tax (GST) or any other applicable taxes under relevant laws. You may make payments via Visa or MasterCard debit or credit cards, cash payments, or through any third-party payment gateway (including but not limited to Razor Pay or other platforms integrated with our products and services). If you use international credit cards, your transaction may be subject to currency conversion fees according to the policies of your card-issuing bank. Your order will only be confirmed once the payment is processed (in non-cash transactions) and you receive an official order confirmation from Karina. All products and services provided by Karina may be used by any potential user, subject to the conditions of permitted use and the end-user representation and warranty statements mentioned herein. Submitting a purchase order after finalizing a product constitutes an offer from you to Karina, which shall be subject to the terms and conditions of this Agreement.

Karina Sanat Fartak reserves the right to accept or cancel your order, in whole or in part.
Our acceptance of an order does not constitute a commitment to deliver the product. Shipment of your product is subject to factors such as product availability, accessibility of the delivery location, and other required conditions. Final acceptance of the order occurs only when the product is dispatched by us.
In some cases, part of your order may not be immediately available. In such situations, we reserve the right to notify you of stock status, set a new delivery date, or cancel the pending order entirely.
Once the product has been dispatched for delivery, you will be notified via appropriate methods such as email or SMS, and such notification shall constitute Karina Sanat Fartak’s acceptance of your order.
Karina Sanat Fartak makes every effort to display and provide accurate product data and images on the website; however, actual products may differ in some details from the images shown.
In the event of a failed transaction via bank card or third-party payment gateway that results in funds being debited from your account but not credited to Karina Sanat Fartak’s account, the company shall bear no responsibility for refunds. Refunds, payment fees, card fees, or other related charges shall be the responsibility of the bank or the third-party payment gateway.

In the case of an unsuccessful transaction via card or third-party payment gateway where funds are debited from your account but not credited to Karina Sanat Fartak’s account, the company shall bear no responsibility for refunds. Responsibility for refunds, payment fees, card fees, or any other related charges lies with your bank or payment gateway. However, you may contact Karina Sanat Fartak’s Customer Service Center for further assistance.
To cancel an order, please contact Karina Sanat Fartak’s Customer Service Center.

The provision of third-party services is subject to the terms and conditions set by the respective provider, and you are required to read, accept, and comply with these terms prior to use. Karina Sanat Fartak makes no warranties or commitments regarding third-party services, including their continuity, performance, or quality level. Certain third-party services may require prerequisites or special conditions, may not be available in certain regions, or may be subject to separate subscriptions and payments. Karina Sanat Fartak bears no responsibility for any defects or shortcomings in such services.

You acknowledge that your use of any third-party services is at your own cost, confirmation (express or implied), and discretion, and Karina Sanat Fartak has no obligation regarding the content, accessibility, suitability, duration, continuity, or quality of such services.

Upon receipt of any product, ownership is transferred to you and it is considered acceptance of the product in good condition, unless any defect is reported to Karina Sanat Fartak within one week of purchase and such report is confirmed in writing by the customer service team within two business days. The customer may not withhold payment during the investigation of a complaint or claim. Any return of goods is subject to the terms of the "Limited Warranty Statement." Products returned under this policy must be undamaged and in the same condition as when shipped by Karina Sanat Fartak. All accessories, parts, and components accompanying the main product, such as the user manual, power adapter, position indicator, power cable, or any other included items, must be returned complete, secure, and intact.

You acknowledge that our product may only be installed by authorized representatives, and any unauthorized installation or installation by unauthorized individuals may void the warranty. The responsibility for proper installation and correct use of the products and services lies with the authorized representative. This includes strict adherence to installation instructions, selecting an appropriate installation site, ensuring access to suitable internet and power supply, and testing the product to ensure proper functionality in accordance with specifications. In addition, in case of any discrepancies, you are required to notify Karina Sanat Fartak within one week of purchase. You must also comply with all applicable laws and regulations.

You acknowledge that Karina Sanat Fartak is not responsible for any discrepancies or malfunctions resulting from improper installation of the product or the user’s inability to use the product correctly or in compliance with laws and regulations. As the user, and without limiting other sections of this agreement, you release Karina Sanat Fartak from any damages, loss of data or information, malfunction, or costs arising from discrepancies related to the installation or use of the products and services.

This product is designed solely as a personal monitoring device and does not provide any built-in or third-party emergency monitoring services, including automatic contact with police or emergency services, and is not considered a safety device.
The product does not generate any alerts or alarms via emergency buttons, smoke detectors, motion sensors, or bells.
The product is specifically designed to monitor and manage non-critical data and information at specified times.
You are responsible for responding to any alerts such as emails, SMS messages, notifications, or any other warnings, as well as for contacting Karina Sanat Fartak or other relevant authorities related to the product.

من خلال قبول هذه الاتفاقية، فإنك توافق على الشروط التالية:

Karina Sanat Fartak may send alerts via email, SMS, or push notifications to the email address and/or phone number you provided when selecting our products and services. To receive these alerts, your phone must have an active network service and be configured to receive SMS messages. For email alerts, you must ensure that your email server and email ID are active. To receive push notifications in the mobile app, your phone settings must be compatible. If your device or email service is incompatible, messages may be delayed or not received at all.
We make every effort to provide you with important information regarding Karina Sanat Fartak products via SMS, email, or push notifications. It is assumed that any information sent to the email address and/or phone number you provided when using our platform or services has been received. We are not responsible if alerts are not received due to lack of active network or internet, the message being received by someone else associated with you, or any other reasonable circumstance.
Information delivered through alerts may be subject to errors, omissions, or inaccuracies due to mistakes in data preparation, typographical errors, or factors beyond our control. This service is provided as an additional convenience, and in the event of any errors or discrepancies, you are responsible for immediately notifying Karina Sanat Fartak so that we can resolve the issue promptly. Karina Sanat Fartak accepts no responsibility for any damages, losses, claims, costs, or legal fees arising from your use of this feature.
In the event of misuse or illegal use of products and services, misuse of alerts, providing false information, or using an incorrect or third-party phone number instead of your own, you agree to hold Karina Sanat Fartak and the providers of email or SMS alert services harmless from any liability or damages. Karina Sanat Fartak and its representatives shall not be held responsible for any damages, losses, claims, compensations, or costs, including those related to legal actions.

By accepting this agreement, the user agrees to the following terms:

The product is designed solely for personal use and is not intended for commercial use or any other use for the benefit of third parties.
The user is responsible for complying with all laws and regulations related to the use of the product, including privacy rights, data-sharing policies, audio and video recording, monitoring, or any other activity associated with the product.
You are responsible for accessing the product’s website and application through trusted sources and for maintaining the security of your login details, password, and other personal information against misuse.
You agree to hold Karina Sanat Fartak and its affiliates harmless from any claims resulting from failure to comply with the above conditions.

Upon receiving any order from the customer, Karina Sanat Fartak reserves the right to accept or reject the order. Acceptance of an order is only considered final once the product has been dispatched by us. Karina Sanat Fartak will deliver the product to the address specified by the customer as the “billing address” or “delivery location” when providing personal information. If the order is shipped in parts, different policies and delivery schedules may apply to those parts. The delivery of multiple parts of an order shall not be subject to the terms of previously delivered or undelivered parts. Karina Sanat Fartak will make every effort to deliver products on the stated or proposed date, but such schedules are not part of this agreement. The company shall bear no responsibility for delays or non-delivery of products or services for any reason. To continuously update products or modify specifications to improve performance and user experience, Karina Sanat Fartak may modify or discontinue any available product. Efforts will be made to ensure that modified products retain the features and specifications of the ordered product, though minor differences between delivered and ordered specifications may exist. Some products may be permanently discontinued, and the company may no longer be able to provide the customer’s requested configuration. In such cases, the company shall bear no responsibility for fulfilling the order or request. In the event of discrepancies such as pricing errors, failed purchases, or product unavailability, Karina Sanat Fartak shall not be held responsible but will attempt to contact the customer through appropriate means and provide alternative options.

The software associated with our products, including embedded software and any content provided with the product, is the property of Karina Sanat Fartak or our business partners. You are only authorized to use this software on a non-transferable, non-exclusive basis and solely for personal use on your purchased devices. This software is not intended for sale or transfer to others under any circumstances. Karina Sanat Fartak reserves the right to make any changes or discontinue the provision of software or services without prior notice, and shall not be liable for any loss of data or information resulting from such changes.

By accepting this agreement, you agree to refrain from the following actions:

Violating the terms and conditions of this agreement
Providing false or fraudulent information when accessing or using products and services
Infringing on the privacy rights, reputation, or intellectual property rights of Karina Sanat Fartak or third parties
Using the company’s services in a way that causes damage, disruption, or overload on the platform or application
Using automated tools or manual processes to monitor or copy data without written authorization
Attempting to bypass or disrupt the operation of products and services
Taking actions that cause unreasonable data load on the company’s infrastructure or network
Selling or sharing stored data without written authorization
Publishing any offensive, defamatory, or rights-infringing data, messages, images, or videos
Refusing to cooperate in providing information or verifying identity during investigations
Publishing false or misleading information
Using products or services with suspicious or unauthorized financial resources
Selling products, services, or related information and data without authorization
Publishing data or messages containing personal or private material of others
Tampering with or disabling security features or usage restrictions
Disrupting networks or platforms related to products and services
Using products with non-original accessories
Taking actions that infringe the rights of the company or its business partners
Sending automated requests through products and services without authorization
Violating this agreement or any policy related to the use or purchase of products and services

In the event of a breach of any provision of this agreement or other related policies, Karina Sanat Fartak reserves the right, at its sole discretion and without obligation to provide a reason or pay compensation, to suspend or permanently terminate your account. The company may also restrict your access to all or part of the products and services, with or without prior notice. In such cases, the company bears no responsibility for subscription termination, service discontinuation, or recovery of stored data, and such data may be permanently deleted. Any illegal, fraudulent, or abusive activity will be considered a breach of these terms, and enforcement of these provisions shall not prevent the company from exercising any other legal rights. Upon account termination, you are required to immediately cease using the products and services.

Karina Sanat Fartak Company provides its products and services as selected by you, and this agreement does not substitute for insurance. The company does not guarantee protection against theft, fire, natural disasters, property damage, or bodily injury, and you are responsible for obtaining any necessary insurance. Responsibility for personal safety and the protection of property lies entirely with you, and the company assumes no obligation to compensate for such losses. The company’s maximum liability, in the event of any claim, is limited to the amount you paid for the product. Under no circumstances shall the company be held liable for indirect, special, or consequential damages arising from misuse, improper installation, or violation of this agreement.

You agree that in the event of any claim, action, or complaint brought by you or any third party against Karina Sanat Fartak arising from the use, misuse, defect, or performance of the products and services, you will assume full responsibility for all liabilities and costs. This includes covering damages, losses, and legal expenses incurred by the company in defending such matters. You also agree not to enter into any settlement or agreement with third parties that may affect the company’s rights without its prior written consent. This obligation remains valid even after the termination of this agreement.

Karina Sanat Fartak Company may provide support services for out-of-warranty or legacy products. If services or parts cannot be provided due to lack of availability or discontinued production, the company shall bear no responsibility for any damages or service interruptions. In such cases, a replacement, refurbished, or upgraded product may be offered. In all circumstances, the company’s liability is limited to the amount stated on the purchase invoice, and any additional costs shall be borne by the customer. The company assumes no responsibility for property damage, loss of income, business opportunities, or reputation arising from the use or performance of its products or services. Product information may contain typographical errors or omissions, which will be corrected without liability. Where non-excludable obligations apply under law, the company’s liability shall be limited to repair, replacement, or the supply of an equivalent product.

The products and services of Karina Sanat Fartak are owned, managed, and distributed by the company. All products, services, images, graphics, designs, software, computer codes, product documentation, and all other elements related to our products, services, platform, and mobile application are protected under copyright, patents, trade dress, trademarks of Iran, and all other applicable intellectual property and proprietary laws.

You agree not to alter, damage, remove, or obscure any rights, patents, products, services, trademarks, proprietary notices, or designations of Karina Sanat Fartak or its business partners related to or included in our products, services, or platform. You also agree not to modify, sell, distribute, publicly display, edit, adapt, create derivative works of, or make unauthorized or unlawful use of our products, services, or related materials.

You hereby irrevocably assign all rights, titles, interests, and intellectual property rights to Karina Sanat Fartak and agree to perform any actions necessary to complete this assignment. If you have any suggestions or ideas for improving our products, services, or platform, please contact our customer support team

Karina Sanat Fartak reserves the right to modify, edit, or remove any clause or all provisions of this agreement at any time for the purpose of continuous product improvement or the introduction of new products and services. The updated version of the agreement or any changes to the terms and conditions will be communicated to you through appropriate means, including but not limited to publication on the company’s website, email, or SMS notifications.

Karina Sanat Fartak Company
© 2025 Karina Sanat Fartak Company. All rights reserved.

“Karina” and all related logos and marks are trademarks of Karina Sanat Fartak Company or its affiliates. Other brands, product names, company names, trademarks, and service marks are the property of their respective owners.

Information for individuals with copyright concerns
Karina Sanat Fartak Company respects the intellectual property rights of others. If you believe that your work has been copied or used in a way that constitutes copyright infringement, please send a written notice including the following information to the company’s copyright agent. Please note that this process is solely for notifying Karina Sanat Fartak Company of potential copyright infringements:

- An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the allegedly infringing material is located;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Copyright Agent Contact Information
Copyright Agent – Karina Sanat Fartak Company

Karina Sanat Fartak Company (including all affiliates and partners), hereinafter referred to as “the Company,” “Karina,” “we,” “us,” or similar terms, is engaged in the production and supply of smart tracking and alarm devices.

This Privacy Policy (“Policy”), which may be updated from time to time, explains how we collect, use, process, and share your information in connection with your access to or use of our products and services. This Policy forms part of our Terms and Conditions as well as our Limited Warranty Statement, available on the relevant product support page.

This Policy only applies to information collected by us or by our trusted and authorized partners. It does not cover information collected offline or through third-party websites (even if linked to our products and services). We recommend reviewing the privacy policies of all third parties you interact with.

Terms not specifically defined in this Policy shall have the same meaning as in the Terms and Conditions or Limited Warranty Statement. These three documents must be interpreted consistently.

Due to updates, technological changes, or legal requirements, this Policy may change over time. Please review it periodically. The revised version will be effective upon publication. If material changes occur in how we use or share your personal data, you will be notified through appropriate means (such as email or our website). Continued use of our products, services, website, or app constitutes acceptance of the revised Policy.

Your privacy is very important to us. This Policy clarifies how we collect, store, transfer, and process the information you provide in connection with our products and services.

By using, installing, or accessing our products and services, you expressly consent to the collection, storage, use, processing, and disclosure of information by us and our authorized partners in accordance with this Policy and related policies. This also includes integration with virtual assistants such as Alexa or Google Assistant, whose terms may change over time.

Providing personal information is not mandatory, but refusal to do so may prevent us from delivering certain products or services or from responding to your inquiries.

For the purposes of this Policy, we determine the type, purpose, conditions, and method of processing your data in accordance with applicable laws and regulations. This document is issued electronically and does not require your physical or digital signature.

By accessing or using the website, products, services, web applications, mobile applications, and other services or features, including sharing user content and related services, accessing our platforms, and/or providing your information, you hereby represent and warrant that:

You have reached the legal age under the applicable laws of your jurisdiction and are authorized to use the services, share user content, and provide information.
You have the legal authority and capacity to enter into and comply with this Privacy Policy.
If you accept this Privacy Policy on behalf of a company, partnership, or any other legal entity, you are authorized to bind such entity to this Privacy Policy. In that case, the terms “you” and “your information” in this Policy shall refer to that entity (subject to the Company’s approval).
You will comply with all applicable laws and regulations of your jurisdiction.

This Policy covers the processing of your personal information collected or shared through the products and services of Karina Sanat Fartak, including:

The company’s websites at https://www.karinaa.com (hereafter referred to as the “Site” or “Website”) and related applications.
Hardware products and components, parts, and accessories under the Karina brand (“Products”).
Software services, technical support, and other services provided through our products, mobile application, and/or web application (“Services”).
Software you download to access product services on your smartphone or tablet (“Mobile Application”).
Paid or subscription services accessible through our Website, Web App, or Mobile Application.

We only collect the information necessary to provide services, support, and improve your experience.

Personal information such as email, phone number, address, or payment details to complete orders and communicate with you.
Non-personal information such as IP address, browser type, and operating system for statistical analysis and service improvement.
Public content you share in areas like comments or forums, which is not considered personal information.
Data related to the use of products and services, including voice commands or control inputs, to enhance product performance.
Information collected through third-party services (such as payment gateways), subject to their own privacy policies

We collect information you share through customer support or communications with us, such as subscription details, complaints, and similar matters.

Your correspondence, including emails and requests, will be retained to process your inquiries and improve our services. It will also be used for order-related notifications.

We use advanced security measures to protect your information from unauthorized access and misuse.

At Karinaa Sanat Fartak, we are committed to delivering high-quality products designed to enhance your safety and comfort. If you are not satisfied with your purchase, please contact us via WhatsApp at +989914450884. We will do our best to resolve the issue. Please note that returns are only accepted if the product is defective or was delivered incorrectly.

Please read the following safety instructions carefully before use. Following these guidelines is essential for your safety and to extend the lifespan of the device.

Read all instructions and safety information before use.
Failure to follow these instructions may result in fire, electric shock, or injury.
Clean the device only with a soft, dry cloth (no harsh chemicals).
Do not expose the device to steam, extreme heat, or extreme cold.
Use only accessories recommended by Karina.
To disconnect power, unplug the adapter (the device has no power button).
Use only the original adapter provided with the device; do not force it into the socket.
If the adapter or cable is damaged, stop using it immediately and contact Karina support.
Do not plug multiple electrical devices into a single outlet.
Place the device on a flat, heat-resistant, and non-slippery surface.

If your device is not working properly, please contact us via WhatsApp at +989914450884. Unauthorized servicing will void the warranty.

During thunderstorms, avoid touching the Karina device or any connected cables.
Small device parts and accessories may pose a choking hazard for young children.

If you need to dispose of this product in the future, electronic waste must not be discarded with household garbage. Please take it to the nearest authorized collection or recycling center.

رنگ و ترکیب واقعی محصول ممکن است متفاوت باشد.
برخی ویژگی‌ها و صفحات اپلیکیشن ممکن است در نسخه‌های مختلف تغییراتی داشته باشند.
برای دسترسی به تمام قابلیت‌ها، اشتراک فعال لازم است.
تمامی لوگوها و برندهای مرتبط با کارینا، متعلق به شرکت کارینا صنعت فرتاک هستند.

The actual color and composition of the product may vary.
Some features and app screens may differ in different versions.
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